Your appointments with Talking Therapies

We want your experience with Talking Therapies to be a good one. Here is some useful appointment information.

Please let us know if you are unable to attend an appointment or need to reschedule as soon as possible so that we can ensure resources are used as efficiently as possible.

  • If you are unable to atend your appointment please call us on 01483 906392
  • You can also send us an email: iapt.dhc@nhs.net
  • You will not need to pay for your treatment

You will receive notifications from Talking Therapies of any forthcoming appointments.

If you are concerned that you have not received communications from us please call 01483 906392

Talking Therapies are available at 30 locations across Surrey. We will always strive to find an appointment in a location that is accessible to you, however you may be required to travel a short distance.

The location options that we offer you will be based on your availability, the type of treatment you are having and the service availability. We cannot guarantee treatment sessions at your specific location or GP surgery.

We offer a range of appointments and the service is open from 8am–8pm, Monday to Wednesday and 8am-6pm Thursday and Friday.

We are unable to offer appointments outside these hours.

Evening appointments are very popular, therefore there is often a longer wait for these appointments. You can choose face to face treatment or discuss phone and Skype options with us to help you access treatment as easily as possible.

Cognitive Behavioural Therapy (CBT) is an evidence-based approach that looks at the link between a situation, our thoughts, feelings, emotions and our actions/behaviours. You will work with your practitioner to identify current thinking patterns and behaviours, as well as learning self-help techniques to improve and to help reduce any physical symptoms.

Counselling based treatment helps people access underlying feelings, make sense of them, and draw on the new meanings which emerge to make positive changes in their lives.

Counselling for depression helps people explore and understand the feelings underlying their depression; how to express these feelings; and then empowers them to develop new ways of looking at themselves and the world around them.

We will ask you to bring a completed Minimum Data Set (MDS) questionnaire to each session.

Your practitioner will give you a copy at the end of each session as well as any forms from the tasks set in the previous session.

It is not appropriate for children to attend appointments with you as this can cause distress for both you and your child.

Should you be unable to arrange childcare, please contact us to discuss your options prior to your appointment.

We usually recommend that you attend your appointments alone due to confidentiality, however if you would like another adult in attendance (eg a carer) then please let our admin team know when you book your first appointment, so they can pass this onto your practitioner in advance of your first session.

Should you decide that you no longer wish to have treatment with us, please contact our office on 01483 906 392, and we will discharge you from our service.